الخصوصية

آخر تحديث: 2026-05-21

What we collect

• Phone number (for OTP login and notifications)
• Full name and Civil ID number (for drivers, verification only)
• Document images: driving licence, car registration, Civil ID (drivers only)
• Live location during an active order
• Wallet balance + transactions
• Chat messages and call metadata between order parties

How we use it

• To route task-orders to eligible drivers
• To collect and disburse payments
• To verify driver eligibility
• To improve safety and resolve disputes

Sharing

We do not sell your data. We share only what is required with our payment processor (MyFatoorah), SMS provider (kwtSMS), maps provider (Google Maps), and our call/video provider (Agora).

Retention

We keep account and order data while your account is active. You can request deletion by contacting support.